What is ISO-9002?
ISO-9002 is a set of individual but interrelated international standards that govern Quality Management and Assurance. They are a generic set of rules, i.e. not designed for any particular industry and/or company, and can be used by both manufacturers and service providers. These rules set out a series of standards which establish the norms for paperwork to enable the effective control of the elements which comprise an efficient Quality Management System within a company.
This has meant that we build the Quality into our products and services taking into account costs of guarantee and reprocessing.